Resident Engagement

Resident Engagement utilizes a comprehensive approach designed to move residents through a continuum of supports, addressing barriers to housing, education, and employment. Our mission is to ensure that every resident regardless of socioeconomic status or race reaches their personal goals. We do this by ensuring residents have access to basic resources and have information on how to improve their economic stability.

Residents are empowered to improve their neighborhood and physical environment by working on their housing goals. Our Resident Engagement team assists in the creation of an exceptional community and social supports within our residents’ living space.

The Resident Engagement team works with residents to ensure that everyone has access to food and permanent housing. We meet residents where they are and work to improve overall health. This strategy allows us to create pathways for thriving residents and neighborhoods.

Utilizing ICCF programs and partnerships, we believe that people can rise above the barriers that exist and achieve the outcomes they desire.

Our engagement with residents is centered on four convictions:

  1. Everyone has potential
  2. Personal growth provides options for personal change
  3. Mental models determine how you navigate your surroundings
  4. Everyone should have access to homeownership as a way to build generational wealth

If you’re a current resident and would like to be connected to our Resident Engagement team, please give us a call at 616.336.933 ext. 303.

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