ICCF Residents - ICCF Community Homes

Helpful Resources for Residents

Find resources for current ICCF Community Homes tenants listed here. You can also access your resident portal.

Quick Links

Manage Your Account

Visit the resident portal to manage your account or place a work order online.

The following Major Emergencies require a resident to contact the proper authorities before submitting a work order to ICCF.
- Gas Leak – Call 911
- Fire – Call 911
- No Electricity – Call Consumers Energy 1-800-477-5050

Resident Portal

Stay Connected

Find the Resident Facebook Group here. Click "request to join" and follow the prompts to join as a new member.

Facebook Group

Get the News

Join our resident newsletter to receive regular updates from ICCF to your email address.

Join the Newsletter

Place a Work Order

ICCF serves its residents with a full time, in-house maintenance team available 24/7, 365 days a year. Residents may submit a property maintenance request anytime by calling 616-336-9333 and following the prompt for maintenance. Residents may also submit work orders online through the Resident Portal.

Major Emergency

Major Emergencies will be addressed immediately, regardless of the time of day.

Flood
Lockout
No heat
No hot water
Sewage in basement
Toilet clogged (only toilet in home)
Water leak — water is gushing from a pipe or fixture

The following Major Emergencies require a resident to contact the proper authorities before submitting a work order to ICCF.

Gas Leak – Call 911
Fire – Call 911
No Electricity – Call Consumers Energy 1-800-477-5050

Minor Emergency

Minor Emergencies will be addressed by the next business day.

No water
Broken appliance (fridge, freezer, stove, dishwasher, washer, dryer, garbage disposal, microwave)
Toilet clogged (2nd toilet in home)
Tub/shower clogged (only tub/shower in home)
Water leak — water is dripping from a pipe or fixture
Broken kitchen or bathroom faucet
Kitchen or bathroom sink clogged
Chirping smoke alarm